Shipping policy

Last Updated: July 2026

At DREAMTEAM, every piece is created with purpose and made specifically for you. Our apparel is produced on demand, meaning your order is printed and prepared after you place your purchase.

This allows us to create quality products while reducing unnecessary waste.

Order Processing

After your order is placed, it goes into production before being shipped.

Estimated production time:
2–7 business days

Production times may vary depending on order volume, holidays, product availability, or special collections.

Once your order has been produced and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Shipping times depend on your location and the shipping method selected at checkout.

Estimated delivery times:

Canada:
Approximately 3–7 business days after production

United States:
Approximately 3–7 business days after production

International Orders:
Approximately 5–15 business days after production

Please note that these are estimates and are not guaranteed delivery dates. Shipping delays may occur due to carriers, customs, weather, holidays, or other circumstances outside of DREAMTEAM’s control.

Tracking Your Order

Once your order ships, you will receive an email containing your tracking information.

Please allow up to 48 hours for tracking information to update after your package has been shipped.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

Please double-check your:

  • Name

  • Shipping address

  • Apartment/unit number

  • Postal code

If an order cannot be delivered due to incorrect information provided by the customer, additional shipping costs may apply for reshipment.

Lost, Stolen, or Delayed Packages

Once an order has been shipped, delivery is handled by the shipping carrier.

DREAMTEAM is not responsible for packages that are:

  • Delayed by the carrier

  • Lost after being marked as delivered

  • Stolen after delivery

If your package appears to be missing, please contact the shipping carrier first. We will do our best to assist you in resolving the issue.

International Orders & Customs

International orders may be subject to customs fees, duties, or taxes depending on the destination country.

Any additional fees charged by customs are the responsibility of the customer.

Questions?

If you have questions about your order or shipping, please contact us and we’ll be happy to help.

Thank you for supporting DREAMTEAM and being part of the journey.

Dreams grow better together.