Refund policy

Last Updated: July 2026

At DREAMTEAM, every piece is created with purpose and made specifically for you. Because our products are printed on demand, we do not carry excess inventory. Each order is produced after it is placed, which allows us to create meaningful products while reducing waste.

Because of this, we do not accept returns or exchanges for reasons such as choosing the wrong size, ordering the wrong color, or changing your mind after receiving your order.

We encourage you to review product descriptions and sizing charts carefully before placing your order.

Damaged, Defective, or Incorrect Orders

Your satisfaction matters to us. If your order arrives damaged, defective, or there is an issue with the quality of the product, please contact us within 30 days of receiving your order.

To help us resolve the issue quickly, please include:

Your order number
A description of the issue
Photos showing the problem with the item

If the issue is confirmed to be a manufacturing or printing error, we will provide a replacement or another appropriate solution.

Refunds

Refunds are only issued for orders that arrive damaged, defective, or incorrect due to an error in production or fulfillment.

If a refund is approved, it will be processed back to your original payment method. Please allow time for your payment provider to complete the transaction.

Order Changes & Cancellations

Because orders begin production shortly after they are placed, we are unable to guarantee changes or cancellations once an order has entered production.

If you need to make a change, please contact us as soon as possible after placing your order and we will do our best to assist.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned due to an incorrect address, incomplete address, or failure to claim the package, additional shipping costs may apply for reshipment.

Final Sale Items

Certain promotional items, limited releases, or special collections may be marked as final sale and may not qualify for returns or refunds unless the item arrives damaged or defective.