Frequently Asked Questions

Welcome to DREAMTEAM.

We believe dreams grow better together. Whether you’re here to wear the vision, join the community, or support the mission, we’re here to make your experience simple and meaningful.

Orders & Shipping

How long does it take to receive my order?

Because DREAMTEAM products are made-to-order, your item first goes through production before it ships.

Production typically takes 2–7 business days. After production, delivery times vary depending on your location and shipping method selected at checkout.

You will receive tracking information by email once your order has shipped.

Where do DREAMTEAM products ship from?

DREAMTEAM products are fulfilled through our trusted print-on-demand partners. Your order may be produced and shipped from different fulfillment locations depending on your product, destination, and availability.

How can I track my order?

Once your order ships, you will receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking updates to appear after your package has been shipped.

Can I change or cancel my order after placing it?

Because our products begin production shortly after purchase, we cannot guarantee changes or cancellations once your order has entered production.

If you need assistance, please contact us as soon as possible after placing your order.

Products & Sizing

How do DREAMTEAM shirts fit?

Sizing can vary depending on the product style. We recommend reviewing the size chart on each product page before ordering to find your best fit.

If you are between sizes, we recommend choosing based on your preferred fit.

Are DREAMTEAM products made after I order?

Yes. DREAMTEAM apparel is made-to-order.

This means your item is created specifically for you after your purchase is placed. This helps reduce waste and allows us to create meaningful products without unnecessary inventory.

What if my item arrives damaged or defective?

We want you to love your DREAMTEAM gear.

If your order arrives damaged, defective, or there is a printing issue, please contact us within 30 days of your delivery date.

Include:

  • Your order number
  • A description of the issue
  • Photos showing the problem

We will review your request and work toward the best solution.

Returns & Refunds

Do you accept returns or exchanges?

Because DREAMTEAM products are made-to-order, we do not accept returns or exchanges for:

  • Choosing the wrong size
  • Ordering the wrong color
  • Change of mind
  • Personal preference after receiving the product

We encourage you to review sizing information carefully before ordering.

How do I request a refund or replacement?

If your item arrives damaged, defective, or incorrect, contact us within 30 days of delivery.

Once your request is approved, we will provide a replacement or refund when appropriate.

For full details, please view our Shipping & Returns Policy.

DREAMTEAM Community

What is DREAMTEAM?

DREAMTEAM is a community built for dreamers — people pursuing purpose, growth, and the vision placed inside them.

We believe no one should have to chase their dream alone.

How can I join DREAMTEAM?

You can join the DREAMTEAM community by signing up through our website.

As part of the community, you’ll receive encouragement, resources, and updates designed to help you keep moving forward.

Payments

What payment methods do you accept?

We accept the payment methods available at checkout, including major credit cards and other supported payment options.

Is my payment information secure?

Yes. Payments are processed through secure payment providers designed to protect your information.

DREAMTEAM does not store your full payment details.

Still Have Questions?

We’re here to help.

If you have a question that wasn’t answered here, please contact us and our team will be happy to assist.

Thank you for being part of DREAMTEAM.

Dreams grow better together.